Reviews
State Farm® Agent Kevin Pierce
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Leave us a review
Get a quote today
What our customers say about us...
Tom Hunt
October 30, 2026
"Quick response to questions. Pleased with overall service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Joan Mass
October 27, 2026
"very responsive when questions or problems arise"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
j “johnmack” mack
October 21, 2026
"Dealt with an excellent sale person, knowledgeable, and nice to speak with."
We responded:
"Hi j, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Kevin Pierce’s team. Please reach out to us if any questions come up! - Kevin Pierce’s Insurance Team "
Eric Taylor
October 21, 2026
"They are easy to do business with and informative 👍 They are very patient with you."
We responded:
"Thanks so much for the amazing review, Eric! We really appreciate your support here in St Charles. Just reach out anytime if you need us - we’re here for you. "
Mary Oberkramer
October 20, 2026
"Jodi was very pleasant and helpful with updating my policy and adding another vehicle"
We responded:
"Thank you so much for the 5 stars, Mary! We truly appreciate your feedback and are always happy to help whenever you need us. "
Rack HAVOK
October 12, 2026
"Great people to work with, professional and care for their customers. Very detailed with the process and help you out with anything you need along the way!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Pamela Barry
September 28, 2026
"They are so easy to work with Jodi. took care of adding another car on and just made it so smooth. They have taken great care of me and they answer emails right away."
We responded:
"Pamela, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in St Charles. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Kevin Pierce and Team "
Kristin Harris
August 25, 2026
"Kevin Bourbon was so helpful in walking me through different insurance options and scenarios. He really took the time to explain and answer all my questions. Great experience!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Michele
August 25, 2026
"I was searching and shopping for new insurance for home and auto. I was referred to State Farm and this particular agent group by a family member. From the first point of contact, they were very responsive and receptive, very engaging, just very knowledgeable answering the questions that I had specifically regarding coverage. They put together a quote and sent it to me. We had another phone conversation so I could go over some of the fine details. And bottom line is they were great to work with and I am now an insured member with State Farm! And I’m very happy!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Kevin Pierce’s team. "
anthony nolen
August 21, 2026
"The whole office is amazing. Connie is the best. She really listened to what my family needed and took everything into consideration before getting me covered. I would highly recommend this office!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
David Tiedt
August 14, 2026
"I switched back to an Agent company after a horrible experience with USAA getting a new roof. I was a first time home owner I thought USAA would steer me through the process. I used one of their premium providers Re-Roof America. In the end I got a less than par roof . I switched to State Farm Jeff Strickland Agency had Jeff until he passed from Cancer. State Farm found the office manager and staff jobs locally with the Company and Kevin Pierce became my new agent. In fact Jeff S’s son works there. I’ve never had any issues there they always call me back and take care of me. I have five cars a boat and two Roth IRAs with Kevin. His office is close to my house in a safe place plenty of parking. Two thumbs up. We also have our kids college funds there as well"
We responded:
"Thank you so much for the 5 stars, David! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Peyton Kelly
August 5, 2026
"After getting a quote online, kevin and his team reached out to me immediately and were able to get me set up with car & rental insurance bundle!"
We responded:
"Thank you so much for your kind review, Peyton! If you need insurance assistance, we are just an email or call away! - Kevin Pierce, your State Farm Agent "
Erynn Tate
August 5, 2026
"I spoke with Connie today, and she got me set up with renter’s and life insurance. This was my first time getting any type of insurance for myself, so I was definitely a little nervous and wanted to be walked through the process. She was very helpful, professional, and patient. She was actually like a good neighbor :)"
We responded:
"Erynn, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Cassundra Hill
July 28, 2026
"This office is A1. Mrs. Connie is the absolute best."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our St Charles insurance team. "
Kevin Salas
June 19, 2026
"Talking with Jodi, she was very helpful in answering and explaining my questions. She is knowledgeable on the subject of insurance both vehicle and homeowners. She also is a great listener. We have been with Kevin and his team for a long time. Always a pleasure to talk with anyone in the office and them being professional. I told her Kevin needs to give her a million gold stars and treat her to lunch.
Jodi, thank you so much for your time today. You’re the best!"
We responded:
"Thank you so much for the 5-star rating, Kevin! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Jeanette Hollmann
June 18, 2026
"Jodi was so helpful with the information I needed. It’s wonderful to be able to talk with a real person!"
We responded:
"Jeanette, thank you for your wonderful review of State Farm Agent Kevin Pierce’s Team!"
Mike Heitzman
June 15, 2026
"When I call in with an insurance question, there is always someone there to provide an answer."
We responded:
"Thank you so much for the 5-stars, Mike! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Dan Wolff
June 9, 2026
"Said they spoke to a Jennifer and there is no Jennifer in my family. Not sure why they would lie about that."
We responded:
"Hi Dan, I wanted to personally apologize for the confusion regarding the name Jennifer. We received information for a home quote, and when our office called the number provided, a woman spoke with our team and indicated that her husband wanted a quote on the home and that she would also like to look at combining auto and home. While working through the quote process, a name appeared that our employee may have mistakenly associated with the person she spoke with. If that assumption was incorrect, we sincerely apologize. There was absolutely no intention on our office’s part to mislead you — it was an honest mistake. I’d be happy to speak with you directly to clear this up."
Alex Nash
May 26, 2026
"Courteous and responsive"
We responded:
"Thanks so much for the amazing review, Alex! We really appreciate your support here in St Charles . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
miranda sisti
May 16, 2026
"Saved me $500 a month"
We responded:
"Hi Miranda, I am so happy that we were able to save you so much money on your car insurance!"
Jeri Griffin (Jeri)
May 5, 2026
"I needed proof of renter's insurance quickly for my landlord. Jodi was awesome, and quickly prepared what was needed. Thank you!"
We responded:
"Thanks for the review Jeri! I am so glad we were able to help with your move!"
Lisa N Mutert Keil
April 27, 2026
"This office staff is the best ever w routine business, insurance policies and customer service. Prompt, polite and efficient. Fast response time and your issue is resolved so fast! Saved us lots of money as well!"
We responded:
"We appreciate your review, Lisa. We are so happy that you had such a wonderful experience with State Farm Agent Kevin Pierce’s Team here in St Charles ! "
John Quarando
April 17, 2026
"Kevin and Connie are simply the best"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kevin Pierce’s Team. "
Kenneth Higgins III
April 9, 2026
"Mrs. Jodi Guenther did an AMAZING job helping me out with several policies, answering questions, and getting things set up. She is very kind, empathetic, and knowledgeable. It was towards the end of the day when I know it can be busy and exhausting, but she was kind, energetic, and very helpful! Thank you!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kevin Pierce’s Team. "
Stephanie McCune
March 25, 2026
"Kevin Pierce & Associates that ar hard working agents that k ie how to care for their clients."
We responded:
"Stephanie, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kevin Pierce’s Team is just a call or email away!"